Needa Abdullah
About Needa
Needa Ross is a certified professional trainer with over 20 years of experience across aviation, secretarial management, public relations, corporate affairs, grooming and hospitality. She began her professional journey as Cabin Crew with Malaysia Airlines, where she developed strong communication, grooming, and customer service excellence. Transitioning from aviation to the corporate world, she built a solid career foundation in executive secretarial support, corporate coordination, communications & PR management across multiple industries. Crowned Mrs Global International 2025, Needa embodies grace, confidence, and empowerment. She now dedicates her career to training and inspiring individuals in grooming, professional image, confidence building, and communication skills.
CAREER HIGHLIGHTS
- International Cabin Crew, Malaysia Airlines – Delivered exceptional inflight service and safety while representing Malaysian hospitality on international routes.
- Public Relations Executive, Melewar Corporation Berhad – Supported corporate communication and event coordination; contributed significantly to the launch of the Royal Langkawi Yacht Club and managed its membership sales and promotional activities.
- Head of Marketing, Advertising & Promotions, United Straits Fuso Sdn. Bhd. (DRB-HICOM Group) – Directed national marketing and advertising efforts while supporting management in strategic campaigns.
- Executive Assistant to Chairman/CEO → Head of Corporate Affairs, AMP Corporation – Promoted from executive support to department leadership, managing corporate image, protocol, and internal communication.
- Head of Corporate Affairs, Sri Sutra Travel – Strengthened brand presence and communication strategies within the travel and tourism sector.
- Senior Sales Manager, Hospitality Industry – Oversaw hotel sales, event management, and corporate client servicing.
- Senior Executive Assistant to Group MD, Oil & Gas Industry – Managed confidential communications, coordination, and executive operations at group level.
TRAINING FOCUS AREAS
- Grooming & Professional Image – Enhancing appearance, posture, and confidence.
- Communication & Etiquette – Mastering corporate manners, interaction, and presentation.
- Customer Service Excellence – Delivering professionalism and empathy in every encounter.
- Workplace Professionalism – Executive presence, time management, and corporate decorum.
- Women Empowerment & Confidence Building – Inspiring women to embrace self-worth and leadership.
AWARDS & RECOGNITION
- Mrs Global International 2025 – Crowned in Bangkok representing Malaysia
- Mrs Global Malaysia 2025 – National titleholder and women empowerment advocate
- Mrs Malaysia / Planet 2020- 3rd Runner Up
KEY SKILLS & STRENGTHS
- Aviation & Service Excellence – Foundation in international hospitality and customer care.
- Executive Secretarial & Administrative Expertise – Strong organizational and coordination skills.
- Corporate Affairs & PR Management – Experience in communication, stakeholder engagement, and events.
- Public Speaking & Emceeing – Dynamic and engaging stage presence for corporate and social events.
- Leadership & Mentorship – Passion for guiding individuals toward professional growth.
- Adaptability & Professionalism – Thrives in fast-paced, high-demand environments across sectors.
AWARDS & RECOGNITION
- Certified Professional Trainer - TTT HRD Corporation (Malaysia)